policies

Your time is valuable- and so is ours. To respect both, we kindly ask for advanced notice if you need to cancel or reschedule your appointment. 

- Cancellations made more than 48 hours of appointment: No charge.

- Cancellations made within 48 hours of appointment: 50% of the service fee will be charged.

- Cancellations made within 24 hours of appointment, or no-shows: 100% of the service fee will be charged.

- All cancellations must be made by phone or email. We do not accept cancellations through social media. 

- We understand that emergencies happen, and we're always happy to discuss exceptional situations on a case-by-case basis.

Fixes & Adjustments

Client satisfaction is important to us. If you are not fully satisfied with your service, we offer a complimentary fix within 7 days of your original appointment. Please contact us as soon as possible so we can make it right. 

Thank you for your understanding and support!